FAQ
FRANCE: Free from 130.00 € of purchase
| DELIVERY METHOD | DEADLINE | PRICE |
|---|---|---|
| Chronopost Relay Point | 2 working days | 4.95€ |
| Colissimo Collection Points | 2 working days | 6.90€ |
| Colissimo Home with Signature | 2 working days | 7.90€ |
EUROPE: Free from 130.00 € of purchase
| COUNTRY | DELIVERY METHOD | PRICE |
|---|---|---|
| Germany | Home or relay point | 4.95€ |
| Austria, Belgium, Spain, Italy, Luxembourg, Netherlands | Home or relay point | 9.95€ |
| Croatia, Denmark, Estonia, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Czech Republic, Slovakia, Slovenia, Sweden | Home or relay point | 14.95€ |
| Bulgaria, Finland, Greece, Romania | Home or relay point | 34€ |
REST OF THE WORLD
| COUNTRY | DELIVERY METHOD | PRICE |
|---|---|---|
| United Kingdom, Switzerland, Norway | Chronopost / DHL | 14.95€ |
| DOM TOM, United States, Canada, Australia, Mauritius, United Arab Emirates | Chronopost / DHL | From €25, depending on weight and dimensions |
Deliveries to countries outside the European Union may be subject to additional fees and taxes. These fees must be paid by the recipient of the package. Unfortunately, we have no control over the amount of these fees and are unable to determine their amount as customs clearance policies and import taxes vary greatly from country to country.
For any country not listed or if the order exceeds too much weight, please contact us at hello@norev.com for a quote request.
What if my order doesn't arrive on time?
If your order does not arrive within the expected time frame, please contact our customer service for assistance.
What should I do if my package is damaged upon receipt?
If your package is damaged, please take photos and contact our customer service immediately to report the problem.